Rafiki Quality philosophy
Three crucial roles
The basis of an effective quality system is determined by three interdependent processes: standardizing, controlling and improving.
The basis of a good quality production is determined by the design of three associated quality roles:
• Standardization: standards body
• Production: operating body
• Quality support: supervisory (and assessment) body.
​
These roles are hierarchically separated from each other.
​
Standardization defines and prescribes three standards:
• Defines and prescribes production standards
• Defines and prescribes (self) control standard
• Defines and prescribes audit standards (for process and product audits)
​
Production executes according to the self-control standard.
​
Quality service checks, audits, supervises and reports:
• Checks the application of the Production standard and the self-control standard
(is there a standard? / Is the standard applied?),
• Performs process and product audits in accordance with the audit standard,
• Supervises the realization of improvement measures,
• Provides management reports on the fore-mentioned activities.